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Case Study 1
Due to failing memory Mr A moved
into Inchmarlo House, where his health slowly declined over a two year period. Mrs A visited her husband regularly, and also a number of Home Owners within the community. A year after the death of her husband, and with
the active encouragement of her son, who lived abroad, she purchased a home at Inchmarlo. In due course her health declined, and after a long period in hospital she moved into Inchmarlo House, with her son visiting
regularly from abroad. A number of the carers who had looked after her husband, and whom she already knew, now looked after her. Her son believed this had made the transition easier for both his mother and himself.
The following letter was received after Mr. A had passed away.
"We both owe you a huge debt of gratitude. The loving care which Dad received at Inchmarlo made his last year so comfortable and
worry-free and, indeed, prolonged his life, I think. The nursing staff were tremendous, professional to the end, but kind and generally caring. To watch the care staff help him eat, coaxing him and encouraging him, was
incredible.
The Inchmarlo community is your creation and you deserve every credit for your creation. We are, and always will be among your staunchest supporters."
Case Study 2
Mrs B purchased an apartment in Queen Victoria Park.Both she and her family enjoyed peace of mind with the
knowledge that the security wardens locked the atrium doors at night and unlocked them first thing in the morning.* Also important was that optional nursing care services were available from the community nurse in
her home, or that Mrs B could enter Inchmarlo House for respite care if and when required.
When her health declined the community nurse visited her daily for short periods of time. Occasionally Mrs B
would enter Inchmarlo House for periods of up to two weeks for more intensive respite care, after which she was able to return to her own home. In due course she entered Inchmarlo House permanently, where the transition
was made easier as she already knew many of the staff. The nursing and respite care which are integral parts of the Inchmarlo Continuing Care concept enabled Mrs B to remain longer in her own home than would have
been the case elsewhere, resulting in considerable financial savings.
*This service is only available in the apartments.
Case Study 3
Mrs C purchased a house in Queen Victoria Park on the recommendation of her friend who lived at Inchmarlo.
After a period of 8 months her health pattern changed, but with regular visits from the Community Nurse and
daily delivery of meals she was able to continue to live in her own home. This resulted in a saving of £25,000 - £30,000 each year and a permanent move into the Care Home could be postponed.Some years later, and following a period in hospital, Mrs C required permanent care. Since she was already
living within the Inchmarlo Community she received priority admission, moved to the top of the waiting list, and entered Inchmarlo House where she lived a further three years.
The following letter was received from Mrs C's son:
"As you know my dear mother passed away recently at Inchmarlo. She was very happy at Inchmarlo,
largely due to the wonderful genuine caring attitude of the staff. At all levels she was treated with
respect, understanding and, in many cases, love. The carers and nursing staff have a very difficult and time consuming job. Yet, they found energy and time to spend with my mother. She often praised the
staff and place generally. She was so flattered when after a hard shift, many would pop up and say goodnight to her. Many gave little presents and cards. Many discussed family and friendship matters.
Mother was always interested in everything that was going on. Even during her last few days, she could recognise the voices of the staff.
I have nothing but praise for the work and care your staff gave my Mother. Clearly the staff helped her through many difficult times when her health was poorly. In particular I would like to thank some real
"angels" and whose names my Mother wrote down as being "outstandingly caring". My Mother loved the companionship of all your staff and I am eternally grateful for the wonderful caring she received."
Case Study 4
Mr and Mrs D purchased their home at Inchmarlo and lived together, using the home meal delivery service occasionally. Mrs D received additional support from the Community Nurse. As neither could drive, they were
regular users of the mini bus services throughout the estate and on the regular shopping trips into Banchory.
After two years Mrs D's health declined rapidly, and, as a Home Owner within the Inchmarlo Community, she received priority admission to Inchmarlo House where Mr D visited daily. Other than a short period of
convalescence in Inchmarlo House, and with the support services available from the Community Nurse and the home meal delivery service, Mr D was able to continue living in his home for a further 5 years after Mrs D's
death.
Case Study 5
Mrs E, when in her nineties, purchased a flat in Queen Victoria Park and lived independently for eight years
with the support of various services available from Inchmarlo House, including regular visits from the Community
Nurse and the home meal delivery service. Following an illness and requiring full time nursing care she, as a Home Owner in the Inchmarlo Community, moved immediately to the top of the waiting list and entered
Inchmarlo House, where in due course she celebrated her hundredth birthday. Her daughter wrote:
"I just wanted to say how much I appreciated what you all did to make my mother's birthday such a success. It was obvious how much she enjoyed it, and the rest of us had a very good time as well. And
of course, the fact that she was able to enjoy the occasion like that is testimony to your care and hard work in looking after her. Please give all the staff my grateful thanks."
Case Study 6
Mr F lived locally and attended Inchmarlo House for day care two days per week for a period of six months.
When he was no longer able to live on his own, he moved into Inchmarlo House, where he lived for another nine months. His daughter wrote:
"I just wanted to send you a note about Dad's care in Inchmarlo.
Having a relative who grows older comes to us all in the end and at that point the children are faced
with some hard, emotional issues which have to be faced no matter what we may feel. Our 86 year old father lost his wife of 46 years, his children were both living and working in other places and suddenly
he found himself afloat in a sea of uncertainty which for him, was unconscionable. My brother and I were suddenly faced with a man we did not know who transferred his frustration and anger onto us and,
no matter what we did we could not help him. The world of care workers, meals on wheels, nursing homes etc was an area of complete mystery to us. We are as many others - completely uneducated
about care of the elderly or even of thinking about what is best for them. Mothers and Fathers live forever as we remember them, strong, guiding and with their own minds! When the inevitable does
come it is with such surprise and denial it is hard to know which way to turn. It is with this long introduction that I wanted to say a heartfelt 'Thank You' to all those who give their
time and dedication to the care of the elderly. Thank you for the advice, the support and the care that you gave Dad and thank you, for all the advice and support you gave us as his two, rather bewildered
offspring who (no matter what age) were still swimming in a sea of emotional turmoil and uncertainty.
Dad (shall we say was a colourful character) really did enjoy Inchmarlo, he enjoyed sitting outside
surveying the hills and fields and revelling in the sights he saw. He enjoyed the sparring with the nurses and care workers, he enjoyed the meals, the activities and he enjoyed being seen as a human being
through to the end (even if he was not the best at showing it). Inchmarlo gave our father something that we could not - an extension of his life which he enjoyed to the end in the beautiful and caring
surroundings of Inchmarlo and for this we are truly thankful."
Case Study 7
Having lived in a sheltered housing development near Aberdeen for many years, Mr F believed it was time to move into a care home.
After a stay of one year in Inchmarlo House,
his health and confidence improved to such an extent that he decided to purchase an apartment at Inchmarlo. Whilst living in his own home for over 15 years, he was able to enjoy the many walks throughout the estate,
went up to Inchmarlo House each day for his lunch and attended various events held in the House.
By living in his own home as against staying in the care home, it is estimated that Mr F saved in excess of £300,000.
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